Terms and Conditions 
Terms and Conditions
Terms and Conditions of Use
Welcome to the Genteel Reflections Web site. By using the Genteel Reflections Web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Genteel Reflections Web site. The policies of Genteel Reflections retail store may differ substantially from those applicable to your use of the Genteel Reflections Web site.
Genteel Reflections reserves the right to make changes to the Genteel Reflections Web site and its Conditions of Use and Privacy Policy at any time. Each time you use the Genteel Reflections Web site, you should visit and review the then current Conditions of Use, and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Genteel Reflections Web site, its content or Conditions of Use, you agree that your sole and exclusive remedy is to discontinue using the Genteel Reflections Web site.
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
Disclaimers and Limitation of Liability
By using the Genteel Reflections Web site, you expressly agree that use of the Genteel Reflections Web site is at your sole risk. The Genteel Reflections Web site is provided on an "AS IS" and "as available" basis.
Under no circumstances shall Genteel Reflections be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Genteel Reflections Web site, including but not limited to reliance by you on any information obtained from the Genteel Reflections Web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Genteel Reflections has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Genteel Reflections Web site.
Intended for Users Over 13
The Genteel Reflections Web site is intended for use by individuals 13 years of age or older. The Genteel Reflections Web site is not directed to use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.
Product Display/Colors
The Genteel Reflections Web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Genteel Reflections reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Genteel Reflections will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Genteel Reflections' Return Policy.
Sales Tax Policy
Because Genteel Reflections is an Oklahoma Business sales tax will be collect for Oklahoma Residents as required by law.
Paying for Your Order
You may pay for your orders with our electronic Gift Certifactes and with a major credit cards issued in the United States of America. Currently, we accept Visa®, MasterCard®, AMEX, and Discover® Card, PayPal Express, Google Checkout.
Generally, credit and debit card are not charged until we either ship the item(s) to you or confirm store availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges).
Order Acceptance/Confirmation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Genteel Reflections Web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Return Policy
All sales made through the Genteel Reflections Web site are subject to Genteel Reflections' return policy. You have 14 days from the time you receive your purchase to return or exchange any merchandise when accompanied by the original receipt. All returning merchandise must be in the original shipment boxes, products must be in original condition and undamaged. You must call or E-mail Customer Service to obtain authorization to return purchased merchandise. FREE SHIPPING ONLY APPLIES TO YOUR ORIGINAL PURCHASE. All return/exchange shipping fees are the responsibility of the customer. Returns or Exchanges will not be accepted on discounted or retired items. Please send your return package via Fed Ex, UPS or Insured Priority Mail. The return policy does not apply to sale or discounted merchandise. Call toll free 1.866.995.4438
